Shipping & Tracking Policy for Keauty.pk
At Keauty.pk, we aim to deliver your beauty essentials swiftly and securely. Below, we outline our shipping methods, delivery timelines, and tracking processes to ensure a seamless experience.
1. Order Processing
- NO CANCELLATION AFTER DISPATCH OF ORDER
- Orders are processed within upto 3 business days (excluding weekends/holidays).
- Delays may occur during peak seasons or due to inventory checks.
2. Shipping Options
We partner with trusted carriers (Pakistan Post, Trax, Leopards) to offer:
3. Delivery Timeframes
- You’ll receive a confirmation email with tracking details once your order ships.
4. Tracking Your Order
- Tracking Number: Provided via email/SMS after dispatch.
- How to Track:
- Visit the carrier’s website (link included in your email).
- Enter your tracking number for real-time updates.
- Issues? If tracking shows “Delivered” but you haven’t received the package, contact us immediately at support@keauty.pk.
5. Shipping Restrictions
- Certain items (e.g., aerosols, liquids) may have shipping restrictions based on carrier policies.
- We are not liable for delays caused by customs, natural disasters, or incorrect addresses.
6. Lost or Delayed Packages
- Lost in Transit: Report to us within 14 days of expected delivery. We’ll investigate with the carrier and reship/refund as needed.
- Delays: Contact your local carrier first. If unresolved, we’ll assist in escalating the issue.
7. Address Accuracy
- Double-check your shipping address at checkout. We’re not responsible for errors or failed deliveries due to incorrect details.
- To modify an address, contact us within 1 hour of placing your order.
8. Contact Us
For shipping-related inquiries:
- Email: support@keauty.pk
- Mobile: +92 3701935400
Thank you for choosing Keauty.pk! We’re committed to bringing beauty to your doorstep, hassle-free.
🚚 Empowering Beauty, Delivered with Care.